Feb 9, 2022 | CRM, Data Mining, Desking, Equity Mining, Lead Response, Marketing, Service Drive
The service drive is the most lucrative opportunity mining zone a dealership can tap. This vein of gold is built on customers who are already comfortable with the dealership because they’re trusting their vehicle to be maintained properly and paying for this...
Oct 20, 2021 | Desking, Digital Retail, Marketing, Websites
Do you know what your dealership website is saying to customers? If you have a finance calculator you are telling customers the wrong thing! You are creating another channel of friction for your customer. TLDR: turn off the finance calculator on your website. Most...
Aug 26, 2021 | CRM, Desking, Lead Response
Studies have shown that employees who feel empowered are happier, healthier and stay at their place of employment longer. The same can be said when shoppers feel empowered; they are happier and will likely give you repeat business and great word of mouth referrals. So...
Apr 21, 2021 | CRM, Desking, Digital Retail, Finance & Insurance, Lead Response, Marketing
I don’t care if it’s your toddler, your spouse, or your boss, NO ONE likes to be asked a million questions in rapid fire succession. So why does every digital retail tool instantly slap the customer in the face with a barrage of questions? Got me. ?♀️...
Dec 30, 2020 | Desking, Lead Response, Marketing
What did we learn about car dealers this year? For starters, you can’t hold ‘em down. Not surprised. The collective display of fervent determination to adapt, adjust, and quickly re-learn how to sell cars during the s&!%show that was 2020 is commendable....
Oct 1, 2020 | Desking, Digital Retail, Marketing
How did illumiQUOTE become the nation’s best lead engagment solution in under a year? Tap above to test drive your internet department’s best friend.Engage your online shoppers, all your internet leads, and dazzle your databases with transparency a...